MISSION ONE
A Fair and Empowered Digital Society
A fair and empowered
DIGITAL SOCIETY
Although there has been considerable progress made, digital inclusion remains a major priority for the city. The Glasgow Household Survey revealed that 7% of respondent do not have access to the internet. The impacts of digital exclusion are summarised by Good Things Foundation as follows: -
While statistics show that more people are now using the internet, there continues to be a significant trend of low confidence and trust in using digital services such as online banking, retail, and online public services. There are growing concerns for many people including inequality, privacy, fraud, cyber security, online hate, misinformation and cyber bullying.
“A lack of digital skills and access can have a huge negative impact on a person’s life, leading to poorer health outcomes and a lower life expectancy, increased loneliness and social isolation, less access to jobs and education.”
Good Things Foundation
“Digital technologies are developing rapidly in the region and have a significant impact on human rights. They can be used to better promote human rights, but also to undermine the protection and implementation of these rights.”
United Nations
A fair and empowered
DIGITAL SOCIETY
Although there has been considerable progress made, digital inclusion remains a major priority for the city. The Glasgow Household Survey revealed that 7% of respondent do not have access to the internet. The impacts of digital exclusion are summarised by Good Things Foundation as follows: -
“A lack of digital skills and access can have a huge negative impact on a person’s life, leading to poorer health outcomes and a lower life expectancy, increased loneliness and social isolation, less access to jobs and education.”
Good Things Foundation
While statistics show that more people now use the internet, they also show that there remains high levels of low confidence and trust in using digital services such as online banking, retail, and online public services. Trust in digital more generally is a growing concern for many people. Concerns include inequality, privacy, fraud, cyber security, online hate, misinformation, cyber bullying.
“Digital technologies are developing rapidly in the region and have a significant impact on human rights. They can be used to better promote human rights, but also to undermine the protection and implementation of these rights.”
United Nations
In response to these concerns, the UN Habitat Programme published a recent report called “Mainstreaming Human Rights in the Digital Transformation of Cities” which sets out the following themes of digital human rights that cities should address:
- Equality, equity, and inclusion
- Freedom and autonomy
- Privacy, safety, and protection
- Community participation and public engagement
- Transparency and accountability
In response to these concerns the UN Habitat Programme published a recent report called “Mainstreaming Human Rights in the Digital Transformation of Cities” which sets out the following themes of digital human rights that cities should address:
- Equality, equity, and inclusion
- Freedom and autonomy
- Privacy, safety, and protection
- Community participation and public engagement
- Transparency and accountability
To address these challenges, and to underpin the Core Values for a Digital Glasgow that we set out above, we set out the following three goals: -
1) Improve Digital Inclusion and Equality
2) Build Confidence and Trust in Digital Services
3) Increase Involvement and Participation
To address these challenges, and to underpin the Core Values for a Digital Glasgow, we set out the following three goals: -
1) Improve Digital Inclusion and Equality
2) Build Confidence and Trust in Digital Services
3) Increase Involvement and Participation
